20

+
Years of Carrier Expertise
 The Eagle Advantage

Founding Principles and Strategy

Eagle Adjustment is not just an adjusting firm — it is a strategic force multiplier.

A partner who sees the entire playing field.
A professional trusted by all sides.

A leader who delivers materially better outcomes when they matter most.

Eagle Adjustment was built on a simple truth: In high value claims, outcomes are determined by credibility — and Matthew Sontag has earned it everywhere.

When you sustain a major property loss, you aren’t just facing a repair project—you are entering a complex financial and legal negotiation against a multi-billion-dollar industry. To secure a fair recovery, you need an advocate who understands the “playbook” because he spent two decades helping to write it.

Matthew is the only professional in the high net worth claims world who has operated at every level of the insurance ecosystem, earning deep credibility with every stakeholder in the industry — policyholders, family offices, wealth advisors, asset managers, independent insurance brokers, insurance carriers, and service providers.

That multidimensional credibility is the Eagle Advantage.

This multidimensional background gives him a rare, panoramic understanding of how claims are evaluated, negotiated, escalated, and resolved. It also gives him something even more valuable: the trust of every stakeholder involved, including those who are often adversaries.

The Insider’s Edge

As the Founder and President of Eagle Adjustment, Matthew Sontag provides homeowners with a level of expertise rarely found in the public adjusting world. Before founding the firm, Matthew served as a Senior Vice President, Chief Claims Officer, and other senior leadership roles at the very companies he now negotiates against on your behalf.

Having managed $100M+ claim budgets and led teams of over 200 claims professionals, Matthew understands internal carrier dynamics, reserving strategies, and negotiation postures from the top down. He uses this “insider’s perspective” to anticipate carrier behavior and eliminate the friction points that lead to delays or underpaid settlements.

Matthew’s approach goes beyond traditional adjustment; he views every claim through a financial, legal, and risk-management lens. He is known for outside-the-box thinking and creative solutions to complex problems, such as:

Unlocking Overlooked Coverage: Interpreting complex policy endorsements and “silent exclusions” to identify benefits that carriers or standard brokers often overlook.

Strategic Leverage: Utilizing advanced documentation and technical precision to strengthen a policyholder’s position, consistently achieving settlement increases of 20–40% above initial offers.

Precision Documentation: Using the same sophisticated analytics and modeling tools favored by major insurers to present evidence that is indisputable.

Licensed to Serve

Matthew is a licensed attorney admitted to practice in New York and New Jersey. He earned his Juris Doctor, magna cum laude, from New York Law School, where he served on the Law Review Executive Board. He is also an Eagle Scout, a rank that reflects the discipline and integrity he brings to every client representation.

Matthew is a Licensed Public Adjuster in the following states:

  • Connecticut
  • New Jersey
  • New York
  • Pennsylvania
  • Texas
  • North Carolina
  • South Carolina
  • Virginia